Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

I am using FF 13.01 and now cannot access any YouTube videos. I tried deleting cookies, deleting history and installed the new Adobe Flash player.

  • 2 odpowiedzi
  • 29 osób ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od BobCJ

BobCJ
BobCJ
more options

When opening any video on YouTube, I receive the following notice: "An error occurred. Please try again."

I installed FF 13.01 by means of the automatic updater.

Before the update, I was able to access YouTube videos. After the update, I have not.

Before the update, Chrome was the default browser. I changed this to FF. Since then, I have not been able to view videos through FF.

Chrome accesses YouTube videos.

The video showing add-ons within Firefox does work.

Two add-ons are listed: RealPlayer Browser Record Plugin and Skype Click to Call. Both are disabled.

When opening any video on YouTube, I receive the following notice: "An error occurred. Please try again." I installed FF 13.01 by means of the automatic updater. Before the update, I was able to access YouTube videos. After the update, I have not. Before the update, Chrome was the default browser. I changed this to FF. Since then, I have not been able to view videos through FF. Chrome accesses YouTube videos. The video showing add-ons within Firefox does work. Two add-ons are listed: RealPlayer Browser Record Plugin and Skype Click to Call. Both are disabled.

Wszystkie odpowiedzi (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. Could you see whether anything in these articles helps:

BobCJ
BobCJ Zadający pytanie
more options

I used the suggestion of un-checking "Enable Web Download & Recording for these installed browsers". This worked.

Thank you.