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Firefox crashes immediately upon startup

  • 1 odpowiedź
  • 4 osoby mają ten problem
  • 5 wyświetleń
  • Ostatnia odpowiedź od Swarnava Sengupta

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Firefox crashes on startup. I tried the recommended solutions, but can't get it to work. I tried uninstalling and reinstalling and that didn't seem to help.

I can't find any Firefox crash reports under Application Support.

Thank you!

Firefox crashes on startup. I tried the recommended solutions, but can't get it to work. I tried uninstalling and reinstalling and that didn't seem to help. I can't find any Firefox crash reports under Application Support. Thank you!

Wybrane rozwiązanie

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See:

Przeczytaj tę odpowiedź w całym kontekście 👍 0

Wszystkie odpowiedzi (1)

more options

Wybrane rozwiązanie

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See:

Zmodyfikowany przez Swarnava Sengupta w dniu