We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

My laptop is not recognizing the newly installed Firefox 4.0 and I have tried reinstalling it several times

  • 2 odpowiedzi
  • 3 osoby mają ten problem
  • 5 wyświetleń
  • Ostatnia odpowiedź od Dena18

Dena18
Dena18
more options

When I go to download the latest Firefox, the website says that it is already installed; yet when I attempt to go onto a secure financial website, it will not allow me as it states that my browser is not current.

When I go to download the latest Firefox, the website says that it is already installed; yet when I attempt to go onto a secure financial website, it will not allow me as it states that my browser is not current.

Wszystkie odpowiedzi (2)

James
James
  • Moderator
  • Top 10 Contributor
more options

Looks like it could actually be a problem with the financial website doing some bad browser sniffing and only looking for older version of Firefox like 3.6.* and has not updated it even though 4.0 was released on March 22.

The useragent you posted with is correct for the current Firefox 4.0.1 release.

Have you contacted this financial website?

Zmodyfikowany przez James w dniu

Dena18
Dena18 Zadający pytanie
more options

I tried contacting the company but got no response. But from what you're saying, it does sound like their issue. I'll have to follow up with them.

Wow, thanks!