Firefox and Sea monkey both crash on opening and can't find preference file
I am using Mac Os X 10.5.8 and the latest versions of Sea Monkey and Firefox. Sea Monkey crashed while trying to access a conference. Now Sea Monkey crashes every time I try to open it as does Firefox.
I suspect there is a corrupt preference file that both are trying to access but I can't find it. I've looked at some online places that suggest various plist files in the Library/preferences folder but there is nothing there under mozilla or firefox type names or one called com.apple.internetconfig.plist that was also suggested.
Wszystkie odpowiedzi (5)
I have found the relevant preference files in users/ steverogerson/library/preferences and removed them but both applications are still crashing on start up.
I don't know if this helps, but the browser windows in both Firefox and Sea Monkey seem to try to access something called "about: sessionstore" (I may be wrong a bit as it is so quick before it crashes) before the crash.
Yay, solved it. Dances. The conference I was trying to access installed a plugin called WebEx.plugin. I removed this and both now work fine.
See:
- http://kb.mozillazine.org/Firefox_crashes
- Troubleshoot Firefox crashes (closing or quitting unexpectedly)
- Firefox crashes when you open it
Create a new profile as a test to check if your current profile is causing the problems.
See Basic Troubleshooting: Make a new profile
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
As you can see cor-el, I'd already solved it but thank you for posting.