Rules run twice
Hello all,
I'm having trouble with a rule acting on a message twice.
I just got started with Thunderbird on my computer, but grandma has been using it for a year, at least. I'm very comfortable with various operating systems, and a little programming.
I made a rule to reply to certain messages. Problem is, I get the rule acting twice for no apparent reason.
I am using iCloud email, with an app-specific password.
Any suggestions on how to fix this quickly?
Isaac
--log follows-- [10/28/2022, 1:16:26 AM] Applied filter "Filter to Sorter" to message from Firefox Accounts <[email protected]> - New sign-in to Mozilla Support at 10/28/2022, 1:16:22 AM replied
[10/28/2022, 1:16:26 AM] Applied filter "Filter to Sorter" to message from Firefox Accounts <[email protected]> - New sign-in to Mozilla Support at 10/28/2022, 1:16:22 AM moved message id = 010101841d3bff92-7f45c6a0-fc87-41d0-b43c-454686f09a6c-000000@us-west-2.amazonses.com to imap://[email protected]/Sorter
[10/28/2022, 1:16:28 AM] Applied filter "Filter to Sorter" to message from Firefox Accounts <[email protected]> - New sign-in to Mozilla Support at 10/28/2022, 1:16:22 AM replied
[10/28/2022, 1:16:28 AM] Applied filter "Filter to Sorter" to message from Firefox Accounts <[email protected]> - New sign-in to Mozilla Support at 10/28/2022, 1:16:22 AM moved message id = 010101841d3bff92-7f45c6a0-fc87-41d0-b43c-454686f09a6c-000000@us-west-2.amazonses.com to imap://[email protected]/Sorter
Wszystkie odpowiedzi (11)
We'd also have to see the full filter rule
You can try it yourself... email [email protected].
That rule matches ALL message, but your origional post stated "I made a rule to reply to certain messages".
Are you saying this problem occurs with all rules, not just certain rules? Does it only occur for rules with action "reply with template"?
My mistake. I fixed the rule, but it still runs twice.
Thanks for the clarification.
My questions I believe are still important...
Do this problem occurs with all rules whose conditions are based on address book, not just certain rules?
Does it only occur for rules with action "reply with template"?
Also, does both the move and the reply with template actions get executed twice?
It seems that both actions execute twice, as the log file entries indicate in my OP.
Duplicate processing of other messages does not appear to occur.
I am going out of town on work today, so I'll have more log data to analyze next weekend.
You might also want to refine the filter. Sending replies to noreply address like the Firefox sign in email is probably only going to get bounces from failure to deliver.
Given the events are 2 minutes apart. Perhaps check the server web mail to see if the actually move shows up there before the event fires again. In the past I have seen instances where changes are not processed server side for some time (not apple, but still possible) Is your check for new messages set to 2 minutes?
The replies are getting sent two seconds apart. Your idea to avoid sending replies to noreply is interesting.
In case anyone else has this problem, I find that I can avoid double-replies by setting a star on the processed message. No idea why this is happening.