Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Black pixels on screen?

  • 2 odpowiedzi
  • 1 osoba ma ten problem
  • 96 wyświetleń
  • Ostatnia odpowiedź od Terry

more options

So for the past few days I've had this issue where I get these black boxes all over my browsing window that won't go away and make using the browser very difficult. I've tried other browsers and have not had a problem, it's only firefox. I've done all of the technical things I can think of (clearing cache, resetting the browser, restarting my computer, completely uninstalling firefox and all data on my computer and then reinstalling) and nothing has worked. I can get the browser to run fine in troubleshoot mode but I'm unsure of what to do next to fix it. I've included a picture of the issue.

So for the past few days I've had this issue where I get these black boxes all over my browsing window that won't go away and make using the browser very difficult. I've tried other browsers and have not had a problem, it's only firefox. I've done all of the technical things I can think of (clearing cache, resetting the browser, restarting my computer, completely uninstalling firefox and all data on my computer and then reinstalling) and nothing has worked. I can get the browser to run fine in troubleshoot mode but I'm unsure of what to do next to fix it. I've included a picture of the issue.

Wybrane rozwiązanie

According to the link below "the most likely cause is an extension, theme or hardware acceleration" and the second link is provided.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_the-problem-does-not-happen-in-27troubleshoot-modesf28safe-modesf https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (which also refers to hardware acceleration)

Przeczytaj tę odpowiedź w całym kontekście 👍 0

Wszystkie odpowiedzi (2)

more options

Was unable to add the image so here it is

more options

Wybrane rozwiązanie

According to the link below "the most likely cause is an extension, theme or hardware acceleration" and the second link is provided.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_the-problem-does-not-happen-in-27troubleshoot-modesf28safe-modesf https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (which also refers to hardware acceleration)