Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

Sync Account locked after mail bounced

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od McCoy

firefoxp
firefoxp
more options

I had deleted the mail alias I used for my sync profile. After trying to log in, I've received this message:

Sorry. We’ve locked your account.

The confirmation email we sent to [email protected] was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account.

The link on "us" opened the default support page. What should I do please?

I had deleted the mail alias I used for my sync profile. After trying to log in, I've received this message: Sorry. We’ve locked your account. The confirmation email we sent to [email protected] was returned and we’ve locked your account to protect your Firefox data. If this is a valid email address, let us know and we can help unlock your account. The link on "us" opened the default support page. What should I do please?

Wszystkie odpowiedzi (1)

McCoy
McCoy
more options

Hello firefoxp,

THat must be frustrating ..... :(

Would you please take a look at this article and scroll down to the section

"You have received a message that your account has been locked" :

https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq