We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

I can no longer log into my email account thru your browser

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 14 wyświetleń
  • Ostatnia odpowiedź od FredMcD

more options

This problem started 2 days ago. It may have something to do with AT&T/Yahoo email but now when I try to log into my email, it takes my username(email address) and password, then it comes up with a second screen and asks for the username again but it now says it doesn't recognize it and I can't get into my email.

This problem started 2 days ago. It may have something to do with AT&T/Yahoo email but now when I try to log into my email, it takes my username(email address) and password, then it comes up with a second screen and asks for the username again but it now says it doesn't recognize it and I can't get into my email.

Wszystkie odpowiedzi (1)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}