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I keep getting a connection reset page when I am trying to upload a wordpress theme zip file. How do I fix this?

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Laurap05
Laurap05
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I created a WordPress theme using a program and I am now trying to create a new theme in Wordpress. I have all the required files saved in a zip folder. When I upload the zip file to Wordpress, I get a "connection reset has happened while loading." I contacted the program and they said it was a connection error with the server. I do not have an IT background as I am just a designer so I have no idea how to fix this issue. Thank you for your help in advance:)

I created a WordPress theme using a program and I am now trying to create a new theme in Wordpress. I have all the required files saved in a zip folder. When I upload the zip file to Wordpress, I get a "connection reset has happened while loading." I contacted the program and they said it was a connection error with the server. I do not have an IT background as I am just a designer so I have no idea how to fix this issue. Thank you for your help in advance:)

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guigs
guigs
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I have heard there might be an upload limit for uploading themes, I think there are two methods to upload, have you tried them already? (via an FTP connection?)

Second, is this happening on other browsers or websites? This will tell you if it is a network issue.

Third, try updating to the latest Firefox version 61. I look forward to your reply.