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I cannot scroll the comments in side bar on Huff post; they appear on the right of the screen in a window, scroll will only work for the background article.

  • 2 odpowiedzi
  • 1 osoba ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od cor-el

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I used to be able to participate in the Huff post comments section. Lately, in the last week or so, the comment section loads and I can post: but the rest of the comments will not scroll down, they are locked in place without a scroll bar. Any suggestions?

I used to be able to participate in the Huff post comments section. Lately, in the last week or so, the comment section loads and I can post: but the rest of the comments will not scroll down, they are locked in place without a scroll bar. Any suggestions?

Wszystkie odpowiedzi (2)

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network.

[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?