We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

I seem to have lost the enter/return function in gmail

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 2 wyświetlenia
  • Ostatnia odpowiedź od cor-el

Benronq
Benronq
more options

This past year or so my HP laptop that is using Windows 7 and Firefox seems to have lost the return/enter function whenever I'm in gmail in particular when I'm in the text area of an email. It doesn't respond like it's supposed to, and it seems to be erratic, for example, non responsive and the cursor jumps to different areas of the text area once it decides to move. The enter/return key works perfectly fine in Office 2010 or when I'm browsing in Firefox. Even here in the details (text area) of this mozilla support page, while the return key is a little sluggish, it still responds as a return/enter key is supposed to.

This past year or so my HP laptop that is using Windows 7 and Firefox seems to have lost the return/enter function whenever I'm in gmail in particular when I'm in the text area of an email. It doesn't respond like it's supposed to, and it seems to be erratic, for example, non responsive and the cursor jumps to different areas of the text area once it decides to move. The enter/return key works perfectly fine in Office 2010 or when I'm browsing in Firefox. Even here in the details (text area) of this mozilla support page, while the return key is a little sluggish, it still responds as a return/enter key is supposed to.

Wszystkie odpowiedzi (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window