Error when trying to access Thunderbird Email
I get the following message when trying to log into my email account.
The current operation 'Inbox' did not succeed. The mail server for account [email protected] responded: [CLIENTBUG] SELECT Command is not valid in this state.
Using Thunderbird 52.2.1 (32 Bit) Please advise what to do. Thank you. ateleng
Wszystkie odpowiedzi (4)
I'm assuming you are using imap and access via yahoo: https://help.yahoo.com/kb/frontier/SLN4075.html
What server settings are you using?
Post info:
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Do you access imap account via anything other than Thunderbird ? Do you use a phone etc?
If you only use thunderbird on one computer, have you logged on to the webmail account and selected to use the less secure apps option ?
I'm not a techie, so I hope I did this correctly.
Server settings: Server Name = imap.mail.yahoo.com Port = 993 Security - SSL/TLS Authentication - normal password
I also have 2 gmail accounts that are accessed through Yahoo. imap, port 993, same settings except both authentication uses OAuth2. Those accounts seem to work OK.
I do use a smartphone and it will not access the [email protected] accoun.
Not sure what you mean by you mean by your last sentence.
Also my wife uses TB on a laptop and her account seems to work fine, different account, same settings - imap.mail.yahoo.com, Port 993, SSL/TLS, normal password.
Troubleshooting info......
Application Basics
Name: Thunderbird Version: 52.2.1 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.2.1 Profile Folder: Open Folder
(Local drive) Application Build ID: 20170622064432 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles
Mail and News Accounts
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
account4:
INCOMING: account4, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
account6:
INCOMING: account6, , (imap) imap.mail.yahoo.com:993, SSL, passwordCleartext
OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, true
Crash Reports
Extensions
Lightning, 5.4.2.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
accessibility.lastLoadDate: 1502633515
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.zoom.full: true
dom.apps.reset-permissions: true
dom.mozApps.used: true
extensions.lastAppVersion: 52.2.1
gfx.crash-guard.d3d11layers.appVersion: 52.2.1
gfx.crash-guard.d3d11layers.deviceID: 0x0412
gfx.crash-guard.d3d11layers.driverVersion: 20.19.15.4531
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.direct2d.disabled: false
gfx.direct3d.last_used_feature_level_idx: 0
layers.acceleration.disabled: false
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mail.winsearch.global_reindex_time: 1501602431
mailnews.database.global.datastore.id: 296fa242-d607-4bb4-ba45-454fe1df9be
media.gmp.storage.version.observed: 1
network.cookie.lifetimePolicy: 2
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1502466900
places.history.expiration.transient_current_max_pages: 122334
plugin.importedState: true
re : Q: If you only use thunderbird on one computer, have you logged on to the webmail account and selected to use the less secure apps option ? A: I do use a smartphone and it will not access the [email protected] accoun. Not sure what you mean by you mean by your last sentence.
Webmail is the method used to access the account via a browser eg: 'Firefox'.
frontier yahoo could be this page:
https://frontier.yahoo.com/
https://login.frontier.com/webmail
Usually you may need to create a two step verification process to allow access for a phone, if you switch this on, then you will need to create an application specific password which you would use in Thunderbird instead of the password you use to access webmail. https://help.yahoo.com/kb/frontier/sln2080.html
Good info here: https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_win10/yahoo-frontier-outlook/90a528fa-c631-4cba-817c-00e7ac079fb2
All about frontier yahoo email security. Please read this: https://frontier.com/helpcenter/categories/internet/email/email-security-upgrade
I have a similar problem.
I'm getting that error message for one of my three Yahoo accounts. The other two accounts are working fine. All have the same settings in TB, as far as I can determine. I just recently started having problems with the account in TB, and I'm still getting messages for that account just fine on my iPhone. Would love some help with this!
CJ