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Find lost e-mails after re-installing my computer

  • 4 odpowiedzi
  • 1 osoba ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od DubbelJoePie

DubbelJoePie
DubbelJoePie
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I had quite some computer problems lately. Because of that, I did a system recovery of a recovery point of 3 weeks ago. While doing that, my computer had some more issues and I had to reinstall my Windows system (Windows 10). After this exercise a lot op programs were gone, including Mozilla Thunderbird. I reinstalled Thunderbird, but I can't find my folder structure including my e-mails. Is there a way to get my e-mails back? Thanks in advance!

I had quite some computer problems lately. Because of that, I did a system recovery of a recovery point of 3 weeks ago. While doing that, my computer had some more issues and I had to reinstall my Windows system (Windows 10). After this exercise a lot op programs were gone, including Mozilla Thunderbird. I reinstalled Thunderbird, but I can't find my folder structure including my e-mails. Is there a way to get my e-mails back? Thanks in advance!

Wybrane rozwiązanie

Why not?

Simply didn't do it, didn't think of it...

It doesn't. It's the responsibility of the user.

Locate the old profile underneath "C:\Windows.old". This article has more information about the Thunderbird profile location. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Then follow these instructions. https://support.mozilla.org/en-US/kb/profiles-tb#w_restoring-to-a-different-location </blockquote>

Done, and it is restored! You just made me extremely happy (my wife as well...).

Thanks a lot for your help!

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Wszystkie odpowiedzi (4)

christ1
christ1
  • Top 25 Contributor
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Did you create a backup of your Thunderbird profile prior to re-installing Windows? Has a backup been created during the process? Is there a "C:\Windows.old" folder with personal data from a previously installed Windows version?

DubbelJoePie
DubbelJoePie Zadający pytanie
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Christ1, thank you for your reply.

I didn't create a backup of my TB profile, at least not intentionally. I don't know if TB is doing this itself, but I didn't do this.

There is a Windows.old folder on the C drive. This indeed has the date of the re-installing procedure. Can I get my e-mails out of this folder? If yes, can you tell me how?

Thanks!

christ1
christ1
  • Top 25 Contributor
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I didn't create a backup of my TB profile

Why not?

I don't know if TB is doing this itself

It doesn't. It's the responsibility of the user.

There is a Windows.old folder on the C drive.

Locate the old profile underneath "C:\Windows.old". This article has more information about the Thunderbird profile location. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Then follow these instructions. https://support.mozilla.org/en-US/kb/profiles-tb#w_restoring-to-a-different-location

DubbelJoePie
DubbelJoePie Zadający pytanie
more options

Wybrane rozwiązanie

Why not?

Simply didn't do it, didn't think of it...

It doesn't. It's the responsibility of the user.

Locate the old profile underneath "C:\Windows.old". This article has more information about the Thunderbird profile location. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Then follow these instructions. https://support.mozilla.org/en-US/kb/profiles-tb#w_restoring-to-a-different-location </blockquote>

Done, and it is restored! You just made me extremely happy (my wife as well...).

Thanks a lot for your help!