Since 5.46 this morning the only emails I am getting are from last minute.com and they are coming at the rate of one a minute test didn't get through
Since 5.46 all I have received are emails from last minute.com about a holiday in Greece. These are coming at the rate of one a minute. I sent a test from my work account but that didn't get through. I can access a light version through Virgin email and there have been other emails.
I am almost a complete novice when it comes to trouble shooting!
Wszystkie odpowiedzi (3)
Go to your email providers webmail page and log into your account there. Delete the problem email or move it out of the Inbox. Your remaining mail should get through after doing this.
Thanks for the response. Unfortunately it did not work.
In order for us to better investigate this issue you need to add a little more non-personal information.
Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Please also add the result of these troubleshooting steps to your post
- Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
- Do you use anti-virus and firewall software? What is the version?
- Who is the email provider?
- Who is the internet provider?
- What is the exact error message?
- What steps did you take right before this happened?
Please post back with this information and any other questions you might have.