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why does thunderbird no longer remember email adresses i posted to?

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kmckean
kmckean
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Matt, I'm seeing the same problem here. Options all appear to be set correctly. For example, "Save sent-to addresses" is set to save in Collected Addresses. Yet Thunderbird is neither saving incoming nor outgoing email addresses. This happened when upgraded from an older XP machine to a new Windows 8.1 machine.

You say something about maybe the person has turned that option off, but I don't find any setting that turns it on or off (aside from the one above, which is under composition and addressing in Options.

Hope that's clear. Any guidance appreciated.

Kevin San Francisco

Matt, I'm seeing the same problem here. Options all appear to be set correctly. For example, "Save sent-to addresses" is set to save in Collected Addresses. Yet Thunderbird is neither saving incoming nor outgoing email addresses. This happened when upgraded from an older XP machine to a new Windows 8.1 machine. You say something about maybe the person has turned that option off, but I don't find any setting that turns it on or off (aside from the one above, which is under composition and addressing in Options. Hope that's clear. Any guidance appreciated. Kevin San Francisco

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Matt
Matt
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Dummy question> No I am sure you actually have a question.


Found it. https://support.mozilla.org/en-US/questions/990175?esab=a&s=&r=0&as=s

Editing this to your text from that thread. I think it can sleep on

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.