Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to stop "sweetpacks" from automatically opening on tabs?

more options

When I open extra tabs, the new tab automatically displays the sweetpack's URL and the sweetpack search engine. I have uninstalled every program and cookie related to sweetpacks. There are no add-ons or plug-ins related to sweetpacks. I am a new user of firefox downloading firefox just yesterday. The sweepacks search engine appeared to have come with the download of firefox. How can I get rid of sweetpacks?

When I open extra tabs, the new tab automatically displays the sweetpack's URL and the sweetpack search engine. I have uninstalled every program and cookie related to sweetpacks. There are no add-ons or plug-ins related to sweetpacks. I am a new user of firefox downloading firefox just yesterday. The sweepacks search engine appeared to have come with the download of firefox. How can I get rid of sweetpacks?

Valgt løsning

Always download Firefox from the official site at www.mozilla.org. If that's where you got Firefox, then the malware was already on your system and it hooked into Firefox when it started.

The latter seems likely, since you don't have any malicious extensions enabled. See the following article. Be sure to update the various anti-malware applications before scanning your system.

If that doesn't solve the problem, refer to a forum specializing in malware removal.

Les dette svaret i sammenhengen 👍 1

All Replies (2)

more options

Valgt løsning

Always download Firefox from the official site at www.mozilla.org. If that's where you got Firefox, then the malware was already on your system and it hooked into Firefox when it started.

The latter seems likely, since you don't have any malicious extensions enabled. See the following article. Be sure to update the various anti-malware applications before scanning your system.

If that doesn't solve the problem, refer to a forum specializing in malware removal.

more options

Problem solved. Thank you very much for your timely and very helpful instructions.