Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Firefox crashes

  • 2 svar
  • 2 har dette problemet
  • 4 views
  • Siste svar av ideato

feres13
feres13
more options

Firefox just randomly closing itself, sometimes it shows me a window that asks me to restart or send something to firefox, but not always, the longest it lasted today was 15 minutes before it crashed. I updated flash, i'm on the latest version, i disabled the rest of the plugins.

ID de plantage : bp-0ab77f27-226e-49fa-8c9e-bbe7f2140414

Firefox just randomly closing itself, sometimes it shows me a window that asks me to restart or send something to firefox, but not always, the longest it lasted today was 15 minutes before it crashed. I updated flash, i'm on the latest version, i disabled the rest of the plugins. ID de plantage : bp-0ab77f27-226e-49fa-8c9e-bbe7f2140414

All Replies (2)

Moses
Moses
  • Moderator
more options

Looks like Shockwave Flash is hanging.

Your system details shows that you have TWO versions of Flash installed:

  • Shockwave Flash 12.0 r0
  • Shockwave Flash 13.0.r0

Remove the 12.0.r0 and see if that helps

ideato
ideato
more options

Hello, it is not related, but in your system details we can see that you have in your profile folder the User.js file.

(The user.js file does not exist by default. If you create the file forget it, if not delete the User.js file. Note that some programs create and write in the User.js file also).

thank you