Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Problem with Firefox when Accessing Hotmail Account thru msn.com- how do I get it back to where it was 48 hrs. ago?

  • 1 svar
  • 5 har dette problemet
  • 1 view
  • Siste svar av user693271

tllycrft44
tllycrft44
more options

I open Firefox browser at yahoo.com and move to www.msn.com. I then try to access my hotmail account. The system takes me to the inbox but will not allow me to work with the emails shown. If I go back to msn.com and access my msn and then go to hotmail tab, click on it and the click on hotmail the syustem will allow me to work on the contents. the use of my msn to hotmail is a change that happend in the last 48 hrs.

I open Firefox browser at yahoo.com and move to www.msn.com. I then try to access my hotmail account. The system takes me to the inbox but will not allow me to work with the emails shown. If I go back to msn.com and access my msn and then go to hotmail tab, click on it and the click on hotmail the syustem will allow me to work on the contents. the use of my msn to hotmail is a change that happend in the last 48 hrs.

All Replies (1)

user693271
user693271
more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!