I cannot open, update or uninstall Firefox
I have been unable to open Firefox, so I tried to update to the latest version. I keep getting message that I must close Firefox to continue. The problem is Firefox is not open. I get the same message when I tried to uninstall.
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Hi,
Can you post the exact error message? That would make it easier to help.
Thanks,
Jack
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Valgt løsning
Hi,
Can you post the exact error message? That would make it easier to help.
Thanks,
Jack
The problem has been solved. The message I was getting was that Firefox was opened and must be closed before unintall could be completed. When I couldn't find where Firefox was opened I just completely shut down my computer and restarted, then was able to uninstall Firefox. Plan now to reinstall the new version. Thanks for your inquiry.