Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try to drag Firefox to applications a message appears that says the operation can't be completed because I don't have permission to access some of the items. What gives?

  • 1 svar
  • 1 har dette problemet
  • 2 views
  • Siste svar av cor-el

more options

When I try to drag Firefox 5.0 to the applications a message comes up that says the operation can't be completed because I don't have permission to access some of the items. What gives?

When I try to drag Firefox 5.0 to the applications a message comes up that says the operation can't be completed because I don't have permission to access some of the items. What gives?

All Replies (1)

more options

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.