We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Updated to 3.6.15 but, "About Mozilla Firefox"shows 3.6.13

  • 2 svar
  • 39 har dette problemet
  • 24 views
  • Siste svar av carpentercm

more options

Hello,

Updated via "Check for updates" to latest version. Further check indicates program is up to date and no update available. However, "About Mozilla Firefox" shows version 3.6.13, Plain confusing. Edit: (Please note, it applies to laptop and NOT the system used to post this issue.)

Hello, Updated via "Check for updates" to latest version. Further check indicates program is up to date and no update available. However, "About Mozilla Firefox" shows version 3.6.13, Plain confusing. Edit: (Please note, it applies to laptop and NOT the system used to post this issue.)

Endret av carpentercm

Valgt løsning

If you had posted from the laptop the System information provided may have helped. You could have some long forgotten plugin or other software that is affecting the laptop, or it could be malware.

Have a look at How to reset the default user agent on Firefox and the information about checking and resetting the user agent string.

Les dette svaret i sammenhengen 👍 0

All Replies (2)

more options

Valgt løsning

If you had posted from the laptop the System information provided may have helped. You could have some long forgotten plugin or other software that is affecting the laptop, or it could be malware.

Have a look at How to reset the default user agent on Firefox and the information about checking and resetting the user agent string.

more options

John99, thanks for the information.

I will check the link you provided and reset "Three preferences" noted.

As the laptop is not here with me, the following applies:

Win XP pro SP3

FF extentions; ONLY flashgot, flashblock and adblock FF plugins; shockwaveFlash, Foxit (pdf) reader, standard Java plugins, and FF default plugin. All up to date.

Regards,