Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Firefox process is running but the GUI doesn't show up.

  • 1 svar
  • 36 har dette problemet
  • 1 view
  • Siste svar av cor-el

phoenix711
phoenix711
more options

System description: ThinkPad T61, Windows 7 X64 with both Firefox 3.6 and 4.0 beta installed.

Now both version of Firefox won't show their GUI when I start them but the "firefox.exe *32" process is running.

I tried to clean up all the customize information about the firefox, uninstall both of them and reinstall the 3.6, but the GUI still won't show up.

System description: ThinkPad T61, Windows 7 X64 with both Firefox 3.6 and 4.0 beta installed. Now both version of Firefox won't show their GUI when I start them but the "firefox.exe *32" process is running. I tried to clean up all the customize information about the firefox, uninstall both of them and reinstall the 3.6, but the GUI still won't show up.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you create a new profile for the Firefox 4.0 beta version?

See http://kb.mozillazine.org/Profile_Manager

If you use the same profile for both versions then create a new profile as a test to check if your current profile is causing the problems See Basic Troubleshooting: Make a new profile

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox