Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

primary password does not work. cannot open email

  • 1 svar
  • 0 har dette problemet
  • 2 views
  • Siste svar av cor-el

snlryon
snlryon
more options

My primary password is not recognized. I cannot reset it as my email is blocked. I cannot add a second email address without primary password. Help is needed. phone call or email to [edited from public] @frontier.com

My primary password is not recognized. I cannot reset it as my email is blocked. I cannot add a second email address without primary password. Help is needed. phone call or email to [edited from public] @frontier.com

Endret av James

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your question suggests that you have a problem with accessing the Firefox account, but this account doesn't use the Primary Password.

The Primary Password is only used locally to encrypt the logins stored in the profile folder and is never part of Sync and each device can have its own PP apart from mobile devices that use OS authentication (face/fingerprint).

See also: