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Email set up parameters get muddled

  • 4 svar
  • 1 har dette problemet
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  • Siste svar av robbee87

robbee87
robbee87
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Hi Skilled Thunderbird Users,

I've just started using Thunderbird. My problem is similar to others, but not exactly the same. I have my own URL: e.g. mybusiness.com. I am using livemail.co.uk to access email.

I have set up [email protected], and [email protected]. It almost works. I have sent and received emails from both, though the parameters are getting muddled and I have to redo them.

When I set it up, I put in different email addresses and different passwords for each address. With the same livemail parameters.

However, when I send, it mixes up the email addresses and says that "[email protected]" is not the right address for [email protected]. And other similar concerns. Sometimes it thinks I am trying to use mail.mybusiness.com - which isn't something that I've ever put in to the settings.

I have tried resetting this up repeatedly and it works for me to send/receive an email or two and then it mixes up the settings again.

Any ideas? Thanks, Rob

Hi Skilled Thunderbird Users, I've just started using Thunderbird. My problem is similar to others, but not exactly the same. I have my own URL: e.g. mybusiness.com. I am using livemail.co.uk to access email. I have set up [email protected], and [email protected]. It almost works. I have sent and received emails from both, though the parameters are getting muddled and I have to redo them. When I set it up, I put in different email addresses and different passwords for each address. With the same livemail parameters. However, when I send, it mixes up the email addresses and says that "[email protected]" is not the right address for [email protected]. And other similar concerns. Sometimes it thinks I am trying to use mail.mybusiness.com - which isn't something that I've ever put in to the settings. I have tried resetting this up repeatedly and it works for me to send/receive an email or two and then it mixes up the settings again. Any ideas? Thanks, Rob

Valgt løsning

Both email1 and email2 should both send on the same smtp server, but the User Name for the smtp for email 1 should be [email protected], and the User Name for the smtp for email 2 should be [email protected]; the other smtp settings should be the same (server name, port, security, authentication method). The other topic deals with gmail, but the idea is the same.

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All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
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Do you have each account set to send on separate smtp servers?

https://support.mozilla.org/en-US/questions/1324013

robbee87
robbee87 Eieren av spørsmålet
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Many thanks for the response SFHowes,

No, it's the same SMTP server. Though it seems to be a different issue to the one on the link you pasted. As, it's Thunderbird that is having issues, not Livemail. As far as I can tell

sfhowes
sfhowes
  • Top 10 Contributor
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Valgt løsning

Both email1 and email2 should both send on the same smtp server, but the User Name for the smtp for email 1 should be [email protected], and the User Name for the smtp for email 2 should be [email protected]; the other smtp settings should be the same (server name, port, security, authentication method). The other topic deals with gmail, but the idea is the same.

robbee87
robbee87 Eieren av spørsmålet
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Thanks SFHowes,

I'm not sure if I fixed it exactly, but I went for the turn it off and on again approach. I deleted one account and reset it up. I did realise that I had given both accounts the same user name, so that may have caused a confusion in the software. I have managed to send emails between the accounts for few goes, without the settings corrupting, so hopefully it's now fixed.

Rob