Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Logging on to familiar sites with Firefox

  • 1 svar
  • 1 har dette problemet
  • 6 views
  • Siste svar av FredMcD

more options

Often, when I logon to a familiar, frequently used website, Firefox says I'm using a new computer and sends a security code to my phone. The sites are banks, credit cards, etc. No other browser does this. Have I neglected something in the Firefox settings?

Often, when I logon to a familiar, frequently used website, Firefox says I'm using a new computer and sends a security code to my phone. The sites are banks, credit cards, etc. No other browser does this. Have I neglected something in the Firefox settings?

All Replies (1)

more options

Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.


You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.


Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac