We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Default Language problems

  • 2 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av cor-el

more options

Search results keep coming up in Russian. I have cleared the cache, the history, for all time, installed the language add-on, and even reinstalled Firefox. Still coming up in Russian.

Search results keep coming up in Russian. I have cleared the cache, the history, for all time, installed the language add-on, and even reinstalled Firefox. Still coming up in Russian.

All Replies (2)

more options

What language is Firefox in? What country are you in? Do you use a VPN? And what search engine do you use?

Endret av kajojajo245

more options

The "Intl" section in your troubleshooting information only shows "en-US", so I think there are two possibilities. One if the setting of the preferred languages in "Options/Preferences -> General".

Another possibility is that you use a VPN or proxy that locates you in a different country.


Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":


You can use websites like these to see how your location is reported via a reverse DNS look up of your IP: