Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Thunderbird 78.2.1 not connecting to server

  • 4 svar
  • 6 har dette problemet
  • 3 views
  • Siste svar av marcyr

michaelspence
michaelspence
more options

Thank you for building Firefox and Thunderbird. My computer crashed two weeks ago and when I received my new computer I immediately tried to install Thunderbird. But I keep getting an error message "Unable to log into server. Probably wrong configuration, username, or password." I have double checked everything and I believe it is correct. My incoming settings are:

POP3 inbound.att.net 995 SSL/TLS Normal Password [email protected]

My outgoing settings are:

SMTP outbound.att.net 465 SSL/TLS Normal Password [email protected]

I have tried to uninstall and reinstall several times, but with no help.

I am able to access my email at att.net, but I really need Thunderbird so I can save important messages that I receive.

Thank you for any help you can give me.

Michael Spence

Thank you for building Firefox and Thunderbird. My computer crashed two weeks ago and when I received my new computer I immediately tried to install Thunderbird. But I keep getting an error message "Unable to log into server. Probably wrong configuration, username, or password." I have double checked everything and I believe it is correct. My incoming settings are: POP3 inbound.att.net 995 SSL/TLS Normal Password [email protected] My outgoing settings are: SMTP outbound.att.net 465 SSL/TLS Normal Password [email protected] I have tried to uninstall and reinstall several times, but with no help. I am able to access my email at att.net, but I really need Thunderbird so I can save important messages that I receive. Thank you for any help you can give me. Michael Spence

Valgt løsning

How can I get a previous version of Thunderbird? Since I updated to the 78.2.1 version I have not been able to get any emails. I have to go online to get emails from Gmail and MS Outlook.

I would like to install an older version that works.

Les dette svaret i sammenhengen 👍 0

All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Are you using a secure mail key in place of the account password?

https://support.mozilla.org/en-US/questions/1288812

RVS Corner
RVS Corner
more options

Valgt løsning

How can I get a previous version of Thunderbird? Since I updated to the 78.2.1 version I have not been able to get any emails. I have to go online to get emails from Gmail and MS Outlook.

I would like to install an older version that works.

vasudev1
vasudev1
more options

We had similar issue. Resolved by lowering the TLS Security Version to 1 using Config Editor

In Thunderbird via "Tools -> Options -> Advanced -> General -> Config Editor". Serch for security.tls.version.min variable. Right click to Modify value. Change the security.tls.version.min value to 1 from default 3.

marcyr
marcyr
more options

I'm not seeing any "options" under "tools," so can't try this solution. Thunderbird has updated to 78.7. What could be wrong?