Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

download window displays continuously the same information

  • 1 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av FredMcD

more options

Hello, Started a long (almost 2 hours) download. To monitor progress I clicked the arrow at the top right. A small window appears showing progress of the downoad. Problem 1 : that window disappears after a while and there is no way to make it appear again To continue monitoring the progress of the download I used Tools > Downloads. A window appears showing progress of the download. Problem 2 : After a while that window shows continuously the same information : 'Time remaining' gets frozen for ever on the same value; 'rate of incoming data' flips forever between 2 same values. Good news is that the download progresses even though Firefox no longer reports its progress. Click anywhere on the screen and the window resumes a correct display of the progress. Until next time it frozes again ... I got my download all right. But having Firefox reporting reliably on its progress would be nice. Thanks.

Hello, Started a long (almost 2 hours) download. To monitor progress I clicked the arrow at the top right. A small window appears showing progress of the downoad. Problem 1 : that window disappears after a while and there is no way to make it appear again To continue monitoring the progress of the download I used Tools > Downloads. A window appears showing progress of the download. Problem 2 : After a while that window shows continuously the same information : 'Time remaining' gets frozen for ever on the same value; 'rate of incoming data' flips forever between 2 same values. Good news is that the download progresses even though Firefox no longer reports its progress. Click anywhere on the screen and the window resumes a correct display of the progress. Until next time it frozes again ... I got my download all right. But having Firefox reporting reliably on its progress would be nice. Thanks.

All Replies (1)

more options

Are you using something like a download manager?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?