Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

After reinstalling Windows 10, Thunderbird is hanging everytime I click on an item

  • 3 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av christ1

ficje
ficje
more options

No details. I open Thunderbird 68.3.0 (it appeared some versions earlier), I click on an item and I get the message that Thunderbird is not responding!

No details. I open Thunderbird 68.3.0 (it appeared some versions earlier), I click on an item and I get the message that Thunderbird is not responding!

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

What is your anti-virus software?

ficje
ficje Eieren av spørsmålet
more options

Windows Defender. Prior to reinstalling Windows 10 it was AVG.

christ1
christ1
  • Top 25 Contributor
more options

Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode

Does the problem go away?