Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am trying to log in to my site, but it seems that all methods have changed ? I am trying to log in, but the system will not recognize my details?

more options

Hello, I am aware that Mozilla has gradually been updating there system. I have not used my system for two months or so and on my return, i am gainind entry to to my Mozilla link. As a consequence I am trying to get reconnected and get back on line. For this reason, I thought that I should relog in and get back to normal, but I am unable to find the route into mozilla to do that. Please advise me on the recommended route I should use, to rectify the connection problem.

 Roger Perry.
Hello, I am aware that Mozilla has gradually been updating there system. I have not used my system for two months or so and on my return, i am gainind entry to to my Mozilla link. As a consequence I am trying to get reconnected and get back on line. For this reason, I thought that I should relog in and get back to normal, but I am unable to find the route into mozilla to do that. Please advise me on the recommended route I should use, to rectify the connection problem. Roger Perry.

Valgt løsning

Hello Roger-Perry,

Could you be a bit more specific, please  ?

Are you talking about trying to sign in to your Sync account  ?

If so, would you please take a look at these articles :

https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

and :

https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips

Les dette svaret i sammenhengen 👍 1

All Replies (2)

more options

Valgt løsning

Hello Roger-Perry,

Could you be a bit more specific, please  ?

Are you talking about trying to sign in to your Sync account  ?

If so, would you please take a look at these articles :

https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

and :

https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips

more options

HELLO THERE, YES I AM BACK ON LINE, and back on line with Mozilla. It seems that the systems are changing all the time, is it Micro soft changing the make up on a daily basis?

          Thanks for your response, its great to know that you are available when you are needed.  Thanks again,  Roger Perry.