Hello,

To find the correct solution to your problem, we need some more non-personal information from you. Please do the following:

1. Use ONE of these methods to open the Firefox Troubleshooting Information page:
   • Click the menu button , click on help and select Troubleshooting Information.
   • Type about:support into the Firefox address bar and press the enter key.
2. At the top of the Troubleshooting Information page that comes up, you should see a button that says "Copy text to clipboard". Click it.
3. Now, go back to your forum post, right-click in the reply box and select Paste from the context menu (or else click inside the reply box and press the Ctrl+V keys) to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!

Is this about the master password used for the Firefox Password Manager about about another password?

If you use Sync then you need to enter the MP each time you start Firefox because Sync stores its data in the Password Manager.

@ lh3z :

If none of the above solves your problem - would you take a look at this article and see if maybe it applies to your situation :

https://www.techadvisor.co.uk/how-to/windows/remove-password-windows-10-3637669/

Is there any way to tell Firefox that my home desktop computer is known, I need to go find this long and difficult password 20 times a day it seems. I get the reason why and am happy to be required to on my phone or my traveling laptop - they are exposed to being stolen. But my home office computer is in a secure environment.

@ lh3z :

Three people have posted a reply - would you please respond to them  ?

Finally a way to reply. I could not find a post a reply box - it finally appeared and I don't know how. Is there anyway to tell Firefox that one computer's browser is permanently signed in so everytime you close a window you don't have to sign in again and again. This 2nd factor is important but its a pain to have to open my password manager and go find the password every few minutes because I closed the browser. (I need to clear my cache frequently, so I cannot leave the browser open.)

lh3z said

Is there anyway to tell Firefox that one computer's browser is permanently signed in so everytime you close a window you don't have to sign in again and again. This 2nd factor is important but its a pain to have to open my password manager and go find the password every few minutes because I closed the browser. (I need to clear my cache frequently, so I cannot leave the browser open.)

Is the problem Firefox's need for a password, or the website's need for a password? In other words, is the issue:

(A) You protect saved logins in Firefox's password manager using a Master Password, and you don't want to have to enter the Master Password after each restart?

For this issue, you can remove the master password while you are working, and create it again when you're taking a break and want your passwords re-secured. See: Use a Primary Password to protect stored logins and passwords.

(B) You use a site that requires multi-factor authentication, and you don't want to lose the cookie that the site requires to recognize that your browser has already been authenticated?

For this issue, do not set Firefox to clear cookies when Firefox closes, and either allow persistent cookies for all sites, or create an express exception for the relevant site.

In Firefox, cache and cookies are stored completely separately. The "Clear Recent History" detail panel and the "Clear history when I close Firefox" settings dialog both let you clear one without clearing the other.

Of course, if you have set Firefox to use automatic private browsing, then you have no control, Firefox flushes everything.

Why do you need to flush the cache(s) that often?

• https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox