We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

mailbox constantly being deleted before my eyes. And messages are not sent to trash-they just disappear. (EarthLink.net)

  • 3 svar
  • 1 har dette problemet
  • 9 views
  • Siste svar av Zenos

more options

Hi Everyone! My e-mail service provider is EarthLink.net they use Windows Live Mail. The problem was that Microsoft stopped supporting my version. I could not send or reply to any messages that came into my computer. I could only respond through web mail. Geek Squad set up Thunderbird on my PC to take care of this problem ( I still use Windows Live Mail to receive e-mails). The problem is that Thunderbird do not keep any e-mails. Sometimes before the end of the day the inbox is empty and most times e-mails will disappear right before your eyes. I contacted Geek Squad thought they fixed the problem but they did not. This problem is still there. Can anyone help me? Thanking everyone in advance. saarvay

Hi Everyone! My e-mail service provider is EarthLink.net they use Windows Live Mail. The problem was that Microsoft stopped supporting my version. I could not send or reply to any messages that came into my computer. I could only respond through web mail. Geek Squad set up Thunderbird on my PC to take care of this problem ( I still use Windows Live Mail to receive e-mails). The problem is that Thunderbird do not keep any e-mails. Sometimes before the end of the day the inbox is empty and most times e-mails will disappear right before your eyes. I contacted Geek Squad thought they fixed the problem but they did not. This problem is still there. Can anyone help me? Thanking everyone in advance. saarvay

Endret av Wayne Mery

All Replies (3)

more options

I used to use Windows Live Mail, but was very irritated that it would not send inline pics. I switched to TB. I don't understand why you are trying to use both clients.

more options

Because right now I use two systems because TB has this problem and I don't want to loose everything every couple of hours. WLM is the only one that works right now. Except for replying and sending e-mails.

more options

If you're downloading messages into WLM then that may be why they disappear in Thunderbird. What mix of POP and IMAP are you using?