Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Audio crackling in videos on Firefox only.

  • 1 svar
  • 1 har dette problemet
  • 3 views
  • Siste svar av Shadow110

darkretribution7
darkretribution7
more options

Audio in all videos seem to have this popping/crackling problem. I've tried reinstalling adobe, firefox, and drivers. nothing seems to fix this issue. In Chrome I can watch the same videos and not have this issue. I can't seem to find any information regarding the issue I am having.

Audio in all videos seem to have this popping/crackling problem. I've tried reinstalling adobe, firefox, and drivers. nothing seems to fix this issue. In Chrome I can watch the same videos and not have this issue. I can't seem to find any information regarding the issue I am having.

All Replies (1)

Shadow110
Shadow110
more options

Try : https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues and https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows and https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox

If need to uninstall this is the best practice : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.