We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird hangs regularly immediately after sending an email - Mac activity monitor says "not responding" (Mac)

  • 22 svar
  • 3 har dette problemet
  • 1 view
  • Siste svar av cyril4j

more options

Hello

In the last month Thunderbird started hanging regularly immediately after sending an email. The Mac's yosemite says it's "not responding" and it isn't.

I'm using it as an IMAP client, with a gmail server. Conveniently & interestingly, all email is being sent.

Outgoing server is smtp.gmail.com:465 with SSL/TLS and OAuth2.

Thoughts? Can I log TB activity to help debug?


Versions: TB: 52.2.1 (64-bit), up to date; OSX: 10.10.5 (14F2411)

Hello In the last month Thunderbird started hanging regularly immediately after sending an email. The Mac's yosemite says it's "not responding" and it isn't. I'm using it as an IMAP client, with a gmail server. Conveniently & interestingly, all email is being sent. Outgoing server is smtp.gmail.com:465 with SSL/TLS and OAuth2. Thoughts? Can I log TB activity to help debug? Versions: TB: 52.2.1 (64-bit), up to date; OSX: 10.10.5 (14F2411)

Endret av Wayne Mery

All Replies (2)

more options

Hello Cyril

I'm the other TB user whose TB hangs regularly. It's hung 5 times this month. My experience is that it hangs immediately after I send an email. Interestingly, the email is always delivered. I always find it in the sent log after restarting TB, and recipients often respond.

Since it hangs immediately after successfully sending an email, the bug probably isn't in the SMTP sending code. But it might be in some cleanup code that runs after the send, or in other code that occasionally runs immediately afterwards. Do you have the same problem?

Unfortunately this happens intermittently and I don't have the time to work on debugging it.

Arthur

more options

Hi Arthur, it happened to me many dozen times. TB indeed also freezes for me right after sending an email via SMTP but the email seems to go through successfully. As mentioned earlier I have the UX feeling it's also somehow related to clicking on a mailbox message quickly during (or right after) an outbound message is being sent... I keep sending the cores via Apple so I hope the TB team is getting them.

  1. 1
  2. 2