Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

All of my emails in my Inbox only dated prior to 6/6/17 are corrupted and unreadable. How do I recover them?

  • 4 svar
  • 3 har dette problemet
  • 2 views
  • Siste svar av Matt

more options

All of the emails in my Inbox only dated prior to 6/6/17 have been corrupted and are unreadable. No other folder appears to be impacted. The following is a small example of what I see. I have not made any system upgrades nor added any software programs. How can I get my emails restored? Thanks for your help:

/4/?T=3DMjk0OTA5MTE%3AMDItYjE3MTQ2LWUyOGI4ZmZmMzM5NTRlZjA5N2RlNmI4ZTlkMzUwZ=D

All of the emails in my Inbox only dated prior to 6/6/17 have been corrupted and are unreadable. No other folder appears to be impacted. The following is a small example of what I see. I have not made any system upgrades nor added any software programs. How can I get my emails restored? Thanks for your help: /4/?T=3DMjk0OTA5MTE%3AMDItYjE3MTQ2LWUyOGI4ZmZmMzM5NTRlZjA5N2RlNmI4ZTlkMzUwZ=D

All Replies (4)

more options

right click the inbox folder Select properties and then repair

more options

Worked just fine, thank you.

more options

Matt said

right click the inbox folder Select properties and then repair

When I click on Properties for the Inbox, Repair is not an option in version 52.3.0. Where is it now?

more options

When I select properties, I get the following Dialog.

This dialog has been in Thunderbird unchanged for most of it's existence. Although the first time I recall using it was version 3. This image was taken from a Daily trunk (alpha software) build of V56 which I use. So if the button is not there, I suggest you try restarting with add-ons disabled from the help menu. Because the repair button is a fundamental part of the base program.