Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Icon ohly stays minimized on the task bar and will not maximize to full screen; tried reloading and System Restore twice with no change, suggestions?

  • 2 svar
  • 2 har dette problemet
  • 5 views
  • Siste svar av ajhelp

more options

I have a new PC (5days) Mozilla Firefox has been working well since I downloaded it on the first day. This morning I clicked on the screen icon and instead of booting into my home screen it just went straight down into the task bar as an icon and I cannot maximise this icon into the full screen.

I tried a full system restore twice (to points where I know it was working) to no get the same result. I have also tried a full delete and re-downloaded and received the same result.

Any suggestions? I do not want to use the Microsoft product.

Window 10 intel machine with 16GB ram

I have a new PC (5days) Mozilla Firefox has been working well since I downloaded it on the first day. This morning I clicked on the screen icon and instead of booting into my home screen it just went straight down into the task bar as an icon and I cannot maximise this icon into the full screen. I tried a full system restore twice (to points where I know it was working) to no get the same result. I have also tried a full delete and re-downloaded and received the same result. Any suggestions? I do not want to use the Microsoft product. Window 10 intel machine with 16GB ram

Valgt løsning

Can you open the System menu via Alt+Space in case the Firefox window is off screen?

Try to start Firefox in Safe Mode to see if that works.

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

Les dette svaret i sammenhengen 👍 1

All Replies (2)

more options

Valgt løsning

Can you open the System menu via Alt+Space in case the Firefox window is off screen?

Try to start Firefox in Safe Mode to see if that works.

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

more options

Thank you

You have saved many hours of work and stress. I always knew this was a great program and obviously we have great assistance as well.

Thanks again