Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 svar
  • 1 har dette problemet
  • 2 views
  • Siste svar av cor-el

more options

Crash ID: bp-76861bc8-9d0a-419a-ad0a-d4cca2160319

file uses high cpu and crashes when playing video or sometimes just in gmail. Have refreshed it, and seen no updates are needed

app data not seen on explorer using add images file

Crash ID: bp-76861bc8-9d0a-419a-ad0a-d4cca2160319 file uses high cpu and crashes when playing video or sometimes just in gmail. Have refreshed it, and seen no updates are needed app data not seen on explorer using add images file

All Replies (1)

more options

That looks like a problem with the graphics display driver.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.