Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

I can no longer access financial websites that are encrypted. Shows a blank white page. Can't get in, even though I have before.

  • 1 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av cor-el

dmurr
dmurr
more options

Seems to be a similar problem when I try to access encrypted websites via IE, as well (bank, investment, etc...)

Seems to be a similar problem when I try to access encrypted websites via IE, as well (bank, investment, etc...)

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your firewall or other security software blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See:

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.

Do you see any certificate errors or is the page always blank?