Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

I cannot find scroll arrow in mail inbox ie cannot scroll through mail

  • 1 svar
  • 2 har dette problemet
  • 2 views
  • Siste svar av Toad-Hall

JHatcher
JHatcher
more options

The scroll arrow at the right side has disappeared and I cannot scroll through the incoming mail.

The scroll arrow at the right side has disappeared and I cannot scroll through the incoming mail.

Valgt løsning

Try this: Make hidden files and folders visible:

In Thunderbird Help > Troubleshooting Information

  • Click on 'show folder' button
  • It will open a new window showing profile folder.
  • Close Thunderbird now - this is important.

Scroll down, look for the files listed below and delete them.

  • localstore.rdf
  • Panacea.dat
  • Session.json

close window and restart Thunderbird. It will recreate those files.

Test to see if issue is resolved and report back on results.

Les dette svaret i sammenhengen 👍 0

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Valgt løsning

Try this: Make hidden files and folders visible:

In Thunderbird Help > Troubleshooting Information

  • Click on 'show folder' button
  • It will open a new window showing profile folder.
  • Close Thunderbird now - this is important.

Scroll down, look for the files listed below and delete them.

  • localstore.rdf
  • Panacea.dat
  • Session.json

close window and restart Thunderbird. It will recreate those files.

Test to see if issue is resolved and report back on results.