Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Slow, hanging up, crashes. restored and uninstalled and reinstalled, still, slow, hanging, crashing???

  • 1 svar
  • 2 har dette problemet
  • 1 view
  • Siste svar av Adriel

bobaquilina
bobaquilina
more options

Love Firefox, do online business, It's hanging up before loading anything, crashes, not responding, love this browser! Whats up???

Love Firefox, do online business, It's hanging up before loading anything, crashes, not responding, love this browser! Whats up???

All Replies (1)

Adriel
Adriel
more options

Hello,

To find the correct solution to your problem, we need some more non-personal information from you. Please do the following:

  1. Use ONE of these methods to open the Firefox Troubleshooting Information page:
    • Click the menu button New Fx Menu, click on help Help-29 and select Troubleshooting Information.
    • Type about:support into the Firefox address bar and press the enter key.
  2. At the top of the Troubleshooting Information page that comes up, you should see a button that says "Copy text to clipboard". Click it.
  3. Now, go back to your forum post, right-click in the reply box and select Paste from the context menu (or else click inside the reply box and press the Ctrl+V keys) to paste all the information you copied into the forum post.

Thank you for your help!