Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The latest versions of thunderbird have broken password support for manual config imap server

  • 3 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av christ1

more options

When I install the latest two versions, the email account setup fails. There is no way to get past the "incorrect username or password" message in the account setup page. I do NOT have the wrong username OR password. This is further supported by the fact that I can use an older version of thunderbird (24.8.1) with no problems, using exactly the same account setup info as fails in the two current versions. You have a bug there, guaranteed, this is not a user RTFM issue...

When I install the latest two versions, the email account setup fails. There is no way to get past the "incorrect username or password" message in the account setup page. I do NOT have the wrong username OR password. This is further supported by the fact that I can use an older version of thunderbird (24.8.1) with no problems, using exactly the same account setup info as fails in the two current versions. You have a bug there, guaranteed, this is not a user RTFM issue...

All Replies (3)

more options

Is this a Gmail account?

more options

No it is not. I have a couple of domains and hosting from network solutions. The server is a standard IMAP server, which I am able to access email with older versions of Thunderbird, but the newer versions complain that I have an invalid username or password. It's a bug, and not an RTFM issue...

more options

If you think it's a bug, you can raise one at Bugzilla. https://bugzilla.mozilla.org