Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can watch You Tube vidoes on Internet Explorer but not with Firefox. Why?

  • 2 svar
  • 9 har dette problemet
  • 89 views
  • Siste svar av Roann

more options

This problem has only cropped recently. I don't seem to be able to watch online vidoes - you tube & others - with Firefox (I have the latest version 32) anymore. They start loading & playing & then sit there trying to load but won't go any further. On the other hand, I can use my older version of Internet Explorer to watch the same videos not problem. The play smoothly without stopping & starting. They play as the load. What had changed with my Firefox please? How do I fix this? I am still using Windows XP so prefer not to use Internet Explorer anymore. I hope someone had a simple answer and I don't have heaps of time to trawl through all the questions & answers on the forum! Thanks in advance :)

This problem has only cropped recently. I don't seem to be able to watch online vidoes - you tube & others - with Firefox (I have the latest version 32) anymore. They start loading & playing & then sit there trying to load but won't go any further. On the other hand, I can use my older version of Internet Explorer to watch the same videos not problem. The play smoothly without stopping & starting. They play as the load. What had changed with my Firefox please? How do I fix this? I am still using Windows XP so prefer not to use Internet Explorer anymore. I hope someone had a simple answer and I don't have heaps of time to trawl through all the questions & answers on the forum! Thanks in advance :)

Valgt løsning

Hello,

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Also, unrelated to Flash, the latest version of Firefox is version 33, you can update either by going to:

  • Help (or New Fx Menu > Help-29) > About Firefox

Or download a fresh copy at:

Does this solve the problem? Let us know.

Les dette svaret i sammenhengen 👍 2

All Replies (2)

more options

Valgt løsning

Hello,

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Also, unrelated to Flash, the latest version of Firefox is version 33, you can update either by going to:

  • Help (or New Fx Menu > Help-29) > About Firefox

Or download a fresh copy at:

Does this solve the problem? Let us know.

more options

Thanks, I thought my Firefox was up to date! ..... I've now updated it to 33. I also downloaded the latest version of Flash Player & that seemed to fix my problem.....there must have been some problem with my flash player in Firefox. cheers :)