Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Dynamic elements don't render properly, twitter, facebook, etc.

  • 1 svar
  • 1 har dette problemet
  • 3 views
  • Siste svar av FredMcD

more options

Most simple webpages load just fine, but anything with dynamic content, sticky menu bars, text inputs that scroll, and other elements don't render properly. They load and then immediately disappear leaving just white space. Some sites will return eventually or load if scrolled to a certain point on the page. Other pages are fine on load but then once menus are loaded or the page is scrolled to a certain point the content disappears, only to return when the page is scrolled back to the top or the menu is closed.

For example, none of the divs on Twitter display content unless I scroll down about two page heights. Alternatively, my Facebook feed loads just fine until I start to scroll down, at which point the side bars and chat window lose content periodically. Now that I've typed enough in this text field to necessitate scrolling, I lose content if not at the top of the box. I had to stretch the field in order to eliminate scrolling.

I am running Firefox 30 on MacOSX 10.8.3. The issue does not present in Safari or on other computers on the same network with the same setup. I have tried clearing the cache, clearing cookies, updating Firefox, resetting Firefox, reinstalling Firefox, updating Flash, and updating Java.

Most simple webpages load just fine, but anything with dynamic content, sticky menu bars, text inputs that scroll, and other elements don't render properly. They load and then immediately disappear leaving just white space. Some sites will return eventually or load if scrolled to a certain point on the page. Other pages are fine on load but then once menus are loaded or the page is scrolled to a certain point the content disappears, only to return when the page is scrolled back to the top or the menu is closed. For example, none of the divs on Twitter display content unless I scroll down about two page heights. Alternatively, my Facebook feed loads just fine until I start to scroll down, at which point the side bars and chat window lose content periodically. Now that I've typed enough in this text field to necessitate scrolling, I lose content if not at the top of the box. I had to stretch the field in order to eliminate scrolling. I am running Firefox 30 on MacOSX 10.8.3. The issue does not present in Safari or on other computers on the same network with the same setup. I have tried clearing the cache, clearing cookies, updating Firefox, resetting Firefox, reinstalling Firefox, updating Flash, and updating Java.

All Replies (1)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

How to clear the Firefox cache {web link}

and

  • Remove Cookies

This will log you out of all sites you're logged in to. Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.