Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

My Firefox crashes a lot including every time I try to open Troubleshooting

  • 1 svar
  • 3 har dette problemet
  • 2 views
  • Siste svar av FredMcD

GerryFitzsimmons
GerryFitzsimmons
more options

Firefox stops working when I try to open attachments. I can't follow the instructions to fix the problem because it stops working when I click on Troubleshooting.

Firefox stops working when I try to open attachments. I can't follow the instructions to fix the problem because it stops working when I click on Troubleshooting.

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.