hello, could you go to the firefox menu > help > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

Here is the info: Thanks....

Application Basics

Name: Firefox Version: 29.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0

Crash Reports for the Last 3 Days

All Crash Reports

Extensions

Name: Adobe Acrobat - Create PDF Version: 2.0 Enabled: true ID: [email protected]

Name: Bluhell Firewall Version: 2.1 Enabled: true ID: {6BB5760D-F97E-421B-AF5B-8457A90C3CED}

Name: HQTotalS Version: 0.94.23 Enabled: true ID: ee5ad154-f909-4cc0-aa51-d7e94e3fb0af@36204afd-f43e-4917-9c71-8384e2e4d3ad.com

Name: MediaPlayerEnhance Version: 0.94.93 Enabled: true ID: 0c822a17-a68f-4066-9257-d229458d21ca@9c178d17-dc61-4aaf-b2da-1425ac7300ac.com

Name: HP Smart Web Printing Version: 4.51 Enabled: false ID: [email protected]

Name: McAfee SiteAdvisor Version: 3.6.6 Enabled: false ID: {4ED1F68A-5463-4931-9384-8FFF5ED91D92}

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.smartBookmarksVersion: 6 browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20140421221237 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20140421221237 browser.startup.homepage_override.mstone: 29.0 dom.mozApps.used: true extensions.lastAppVersion: 29.0 font.internaluseonly.changed: false network.cookie.prefsMigrated: true places.database.lastMaintenance: 1399488665 places.history.expiration.transient_current_max_pages: 100564 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_Brother_MFC-J615W_Printer.print_bgcolor: false print.printer_Brother_MFC-J615W_Printer.print_bgimages: false print.printer_Brother_MFC-J615W_Printer.print_colorspace: print.printer_Brother_MFC-J615W_Printer.print_command: print.printer_Brother_MFC-J615W_Printer.print_downloadfonts: false print.printer_Brother_MFC-J615W_Printer.print_duplex: 1082415104 print.printer_Brother_MFC-J615W_Printer.print_edge_bottom: 0 print.printer_Brother_MFC-J615W_Printer.print_edge_left: 0 print.printer_Brother_MFC-J615W_Printer.print_edge_right: 0 print.printer_Brother_MFC-J615W_Printer.print_edge_top: 0 print.printer_Brother_MFC-J615W_Printer.print_evenpages: true print.printer_Brother_MFC-J615W_Printer.print_footercenter: print.printer_Brother_MFC-J615W_Printer.print_footerleft: &PT print.printer_Brother_MFC-J615W_Printer.print_footerright: &D print.printer_Brother_MFC-J615W_Printer.print_headercenter: print.printer_Brother_MFC-J615W_Printer.print_headerleft: &T print.printer_Brother_MFC-J615W_Printer.print_headerright: &U print.printer_Brother_MFC-J615W_Printer.print_in_color: true print.printer_Brother_MFC-J615W_Printer.print_margin_bottom: 0.5 print.printer_Brother_MFC-J615W_Printer.print_margin_left: 0.5 print.printer_Brother_MFC-J615W_Printer.print_margin_right: 0.5 print.printer_Brother_MFC-J615W_Printer.print_margin_top: 0.5 print.printer_Brother_MFC-J615W_Printer.print_oddpages: true print.printer_Brother_MFC-J615W_Printer.print_orientation: 0 print.printer_Brother_MFC-J615W_Printer.print_page_delay: 50 print.printer_Brother_MFC-J615W_Printer.print_paper_data: 1 print.printer_Brother_MFC-J615W_Printer.print_paper_height: 11.00 print.printer_Brother_MFC-J615W_Printer.print_paper_name: print.printer_Brother_MFC-J615W_Printer.print_paper_size_type: 0 print.printer_Brother_MFC-J615W_Printer.print_paper_size_unit: 0 print.printer_Brother_MFC-J615W_Printer.print_paper_width: 8.50 print.printer_Brother_MFC-J615W_Printer.print_plex_name: print.printer_Brother_MFC-J615W_Printer.print_resolution: 0 print.printer_Brother_MFC-J615W_Printer.print_resolution_name: print.printer_Brother_MFC-J615W_Printer.print_reversed: false print.printer_Brother_MFC-J615W_Printer.print_scaling: 1.00 print.printer_Brother_MFC-J615W_Printer.print_shrink_to_fit: true print.printer_Brother_MFC-J615W_Printer.print_to_file: false print.printer_Brother_MFC-J615W_Printer.print_unwriteable_margin_bottom: 0 print.printer_Brother_MFC-J615W_Printer.print_unwriteable_margin_left: 0 print.printer_Brother_MFC-J615W_Printer.print_unwriteable_margin_right: 0 print.printer_Brother_MFC-J615W_Printer.print_unwriteable_margin_top: 0 print.printer_PaperPort_Image_Printer.print_bgcolor: false print.printer_PaperPort_Image_Printer.print_bgimages: false print.printer_PaperPort_Image_Printer.print_colorspace: print.printer_PaperPort_Image_Printer.print_command: print.printer_PaperPort_Image_Printer.print_downloadfonts: false print.printer_PaperPort_Image_Printer.print_duplex: 1082415104 print.printer_PaperPort_Image_Printer.print_edge_bottom: 0 print.printer_PaperPort_Image_Printer.print_edge_left: 0 print.printer_PaperPort_Image_Printer.print_edge_right: 0 print.printer_PaperPort_Image_Printer.print_edge_top: 0 print.printer_PaperPort_Image_Printer.print_evenpages: true print.printer_PaperPort_Image_Printer.print_footercenter: print.printer_PaperPort_Image_Printer.print_footerleft: &PT print.printer_PaperPort_Image_Printer.print_footerright: &D print.printer_PaperPort_Image_Printer.print_headercenter: print.printer_PaperPort_Image_Printer.print_headerleft: &T print.printer_PaperPort_Image_Printer.print_headerright: &U print.printer_PaperPort_Image_Printer.print_in_color: true print.printer_PaperPort_Image_Printer.print_margin_bottom: 0.5 print.printer_PaperPort_Image_Printer.print_margin_left: 0.5 print.printer_PaperPort_Image_Printer.print_margin_right: 0.5 print.printer_PaperPort_Image_Printer.print_margin_top: 0.5 print.printer_PaperPort_Image_Printer.print_oddpages: true print.printer_PaperPort_Image_Printer.print_orientation: 0 print.printer_PaperPort_Image_Printer.print_page_delay: 50 print.printer_PaperPort_Image_Printer.print_paper_data: 1 print.printer_PaperPort_Image_Printer.print_paper_height: 11.00 print.printer_PaperPort_Image_Printer.print_paper_name: print.printer_PaperPort_Image_Printer.print_paper_size_type: 0 print.printer_PaperPort_Image_Printer.print_paper_size_unit: 0 print.printer_PaperPort_Image_Printer.print_paper_width: 8.50 print.printer_PaperPort_Image_Printer.print_plex_name: print.printer_PaperPort_Image_Printer.print_resolution: 0 print.printer_PaperPort_Image_Printer.print_resolution_name: print.printer_PaperPort_Image_Printer.print_reversed: false print.printer_PaperPort_Image_Printer.print_scaling: 1.00 print.printer_PaperPort_Image_Printer.print_shrink_to_fit: true print.printer_PaperPort_Image_Printer.print_to_file: false print.printer_PaperPort_Image_Printer.print_unwriteable_margin_bottom: 0 print.printer_PaperPort_Image_Printer.print_unwriteable_margin_left: 0 print.printer_PaperPort_Image_Printer.print_unwriteable_margin_right: 0 print.printer_PaperPort_Image_Printer.print_unwriteable_margin_top: 0 privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1398902685

Graphics

Adapter Description: AMD M880G with ATI Mobility Radeon HD 4200 Adapter Drivers: atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM: 320 Device ID: 0x9712 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer. DirectWrite Enabled: false (6.2.9200.16492) Driver Date: 8-4-2009 Driver Version: 8.635.0.0 GPU #2 Active: false GPU Accelerated Windows: 2/2 Direct3D 9 Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (AMD M880G with ATI Mobility Radeon HD 4200 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

JavaScript

Incremental GC: true

Accessibility

Activated: false Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.10.3 Version in use: 4.10.3

NSS Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC

NSSSMIME Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC

NSSSSL Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC

NSSUTIL Expected minimum version: 3.16 Version in use: 3.16

those 2 extensions are probably malicious:

• HQTotalS Version: 0.94.23 Enabled: true ID: ee5ad154-f909-4cc0-aa51-d7e94e3fb0af@36204afd-f43e-4917-9c71-8384e2e4d3ad.com
• MediaPlayerEnhance Version: 0.94.93 Enabled: true ID: 0c822a17-a68f-4066-9257-d229458d21ca@9c178d17-dc61-4aaf-b2da-1425ac7300ac.com

i'd also recommend running a scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

Thanks for the information. adwcleaner found a bunch of stuff. Thanks again.