Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Search hijack by conduit (/questions/968030/)

  • 3 antwoorden
  • 1 heeft dit probleem
  • 6 weergaven
  • Laatste antwoord van ptommo

ptommo
ptommo
more options

My browser home page has been hijacked by Conduit.com. I have tried removing it by going to "Add-ons" -> "Extensions" . There are however, no applications showing in this Window! I can reset the browser to my preferred home page but when the pc is booted up for a new session the Conduit home page once more appears...

My browser home page has been hijacked by Conduit.com. I have tried removing it by going to "Add-ons" -> "Extensions" . There are however, no applications showing in this Window! I can reset the browser to my preferred home page but when the pc is booted up for a new session the Conduit home page once more appears...

Gekozen oplossing

A few things to do here.

You can delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release. You can get to the profile folder below:

  • Help > Troubleshooting Information > Profile Directory > Show Folder

or

  • Go to about:support and click Show Folder next to Profile Directory.

Check to see if any suspicious or unwanted software has been installed without you knowing by going to the Control Panel.

  • Start > Control Panel > Uninstall a Program
Dit antwoord in context lezen 👍 0

Alle antwoorden (3)

Moses
Moses
  • Moderator
more options

Gekozen oplossing

A few things to do here.

You can delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release. You can get to the profile folder below:

  • Help > Troubleshooting Information > Profile Directory > Show Folder

or

  • Go to about:support and click Show Folder next to Profile Directory.

Check to see if any suspicious or unwanted software has been installed without you knowing by going to the Control Panel.

  • Start > Control Panel > Uninstall a Program
jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

This article also discusses the user.js file: How to fix preferences that won't save.

ptommo
ptommo Vraageigenaar
more options

Thanks for your help on this problem guys. I did try the control panel option but Conduit wasn't listed.

I did however solve the problem by downloading the free Malwarebyte application and scanning the p.c. It found 129 locations that Conduit had 'infected'!

After the scan I quarantined the infected files and everything is now working fine. Thanks again for such a swift response...