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fiefox keeps crashing and forces tablet restart

  • 3 antwoorden
  • 6 hebben dit probleem
  • 3 weergaven
  • Laatste antwoord van Kevin

ssandeelee
ssandeelee
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over the last few days firefox (27) has started crashing and often causing the tablet to shut down and restart. this is very frustrating! I think it happens when it encounters pop ups, but not sure. My tablet is samsung gtp51120 with android 4.2.2. can you help please?

over the last few days firefox (27) has started crashing and often causing the tablet to shut down and restart. this is very frustrating! I think it happens when it encounters pop ups, but not sure. My tablet is samsung gtp51120 with android 4.2.2. can you help please?

Alle antwoorden (3)

Kevin
Kevin
  • Moderator
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Do you have any crash IDs? https://support.mozilla.org/en-US/kb/Mozilla%20Crash%20Reporter

ssandeelee
ssandeelee Vraageigenaar
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no, just checked and there are no crash reports, probably as it forces the tablet to shut down and then restart.

Kevin
Kevin
  • Moderator
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Sounds like the device is running out of memory. Is there a specific site that causes this issue? Are you running Flash?