Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Websites don't load, no error message, address bar clears after submit

  • 2 antwoorden
  • 6 hebben dit probleem
  • 7 weergaven
  • Laatste antwoord van ppetrov89

more options

When I try to open any website, I click enter then the address bar just clears and nothing happens. This even hapens in the search bar (but the entered string stays). I've tried following these steps - https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors but nothing works. I even removed the "Firefox" folder from the private folder ("%APPDATA%\Mozilla\") and the problem remains.

When I try to open any website, I click enter then the address bar just clears and nothing happens. This even hapens in the search bar (but the entered string stays). I've tried following these steps - https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors but nothing works. I even removed the "Firefox" folder from the private folder ("%APPDATA%\Mozilla\") and the problem remains.

Gekozen oplossing

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Dit antwoord in context lezen 👍 3

Alle antwoorden (2)

more options

Gekozen oplossing

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

Thank you for the fast reply. I am not using any firewall software, but for some reason, my avast shields were all off. I updated the program, restarted, enabled shields and the problem disappeared.

Thank you or the help.

Bewerkt door ppetrov89 op