Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

My preferences should automatically update, but no updates in history and "about Firefox" says update available at website. Where? Won't automatically do it .

  • 2 antwoorden
  • 5 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van ideato

more options

I use Safari on my iMac as primary browser but have installed Firefox as an alternate. My preferences in Firefox are set to automatically check for all updates, automatically install and warn me if any add-ons are disabled, but the update history is blank and when I click on "About Firefox" it does not check for updates and tell me to "install" or "apply update"; it simply states that updates are available at the Firefox website. But I can't find them. If updates are happening behind the scenes, then why did a site today warn me that I needed updates for Firefox? I can't figure out how to get updates.

I use Safari on my iMac as primary browser but have installed Firefox as an alternate. My preferences in Firefox are set to automatically check for all updates, automatically install and warn me if any add-ons are disabled, but the update history is blank and when I click on "About Firefox" it does not check for updates and tell me to "install" or "apply update"; it simply states that updates are available at the Firefox website. But I can't find them. If updates are happening behind the scenes, then why did a site today warn me that I needed updates for Firefox? I can't figure out how to get updates.

Alle antwoorden (2)

more options

Please manually download Firefox 20.0 as I can see that you are using version 5.0. Thank you!

more options

Hi Kabuki, the manually option, as feer56 said above, is:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you