Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox 19.0.2 crashes every 2 minutes

I am using Firefox 19(latest version 19.0.2 daily updated)os is win 7 64 bit ,antivirus bitdefender .Prob is FF crashes every 2 mins!! So horrible!! Is it related to windows genuine check? Here are my latest 4 crash reports-

bp-ef24252c-49d5-4ae4-9177-a69d12130323 3/23/2013 1:13 PM
1e5c520a-52c5-4ec6-82fa-a128b5f27993 3/23/2013 12:22 PM
a163c005-22f3-4910-bdf8-d164a5fb6b97 3/17/2013 10:50 PM
bp-a0492f93-ffae-491b-a504-7ea6c2130317 3/17/2013 10:31 PM

Plz Help

I am using Firefox 19(latest version 19.0.2 daily updated)os is win 7 64 bit ,antivirus bitdefender .Prob is FF crashes every 2 mins!! So horrible!! Is it related to windows genuine check? Here are my latest 4 crash reports- <pre><nowiki>bp-ef24252c-49d5-4ae4-9177-a69d12130323 3/23/2013 1:13 PM 1e5c520a-52c5-4ec6-82fa-a128b5f27993 3/23/2013 12:22 PM a163c005-22f3-4910-bdf8-d164a5fb6b97 3/17/2013 10:50 PM bp-a0492f93-ffae-491b-a504-7ea6c2130317 3/17/2013 10:31 PM </nowiki></pre> Plz Help

Bewerkt door pc28 op

Alle antwoorden (5)

hey,

can you start Firefox in safe mode and check if its working or not?

Thanks Swarnava

Bewerkt door Swarnava Sengupta op

It's because of spyware problem


Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

Bewerkt door iamjayakumars op

Thanks Ajay.Yes I think it was a spyware problem.Still I am not sure it has gone.wait for another day!

It because of the spyware u are using . kindly uninstall it and see whether the firefox is working fine or not !! I presume it will work fine

It's completely due to firefox and can be easily mitigated by uninstalling all the spyware! Plus,It's highly recommended that you scan your PC with an antivirus because it might also be a problem!